User Experience Business Analyst

Contract

 

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About the Team;



The UX team pride themselves on championing the customer and are always looking for ways to improve the customer journey throughout our family of websites to keep us ahead of our competition. The core principles of the team are to create beautiful online user experiences, drive the business forward with new initiatives and uphold the Next brand identity.


About the Role;



Working in a remarkably fast, international, multi-channel environment you’ll be responsible for analysing, scoping and documenting your work as well as planning and managing weekly and seasonal changes to the Next websites

You Will;

 

•  Use all your experience and expertise to analyse, benchmark and propose commercially minded solutions for a more effect Ecommerce experience across large and complex areas of the business
•  With analytical and technical expertise, you’ll help to ensure the Next family of websites are consistently exceeding all business and customer expectations for outstanding user experience

Criteria

About you:

 

•  With at least 18 months’ experience in a similar role, preferably within retail
•  You’ll be entirely comfortable with understanding technical requirements and converting them into to clear and precise specifications.
•  Applying your analytical and technical knowledge, you’ll manage multiple challenging tasks within a fast paced retail environment, continually using your sharp eye for detail to identify a project’s issues and risks.
•  You’ll be proficient in analytical tools and have impressive experience of both managing project change requests and producing detailed functional specifications

Benefits

 

• Bonus Scheme
• Pension Scheme
• ShareSave Scheme
• Life Assurance
• Childcare Vouchers
• Staff Discount
• On-site Nursery

About Next

 

You know Next, but did you know we’re a FTSE-100 retail company employing over 43,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 540 stores, plus the Next Directory and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!