Team Leader

• An annual bonus scheme where you could achieve up to 3.5% of eligible 2016/17 earnings.
• Earn one and a half times your hourly rate when working Sundays and an additional 2.21 for every hour worked between midnight and 6am.
• Colleague Discount Card (including a 2nd card for a family member) after 6 months service with 10% off most purchases at Tesco.
• The Tesco Retirement Savings Plan save between 4% and 7.5%, and Tesco will match your contribution.
• Life Assurance - 5 x contractual pay
• Share Schemes Join Buy As You Earn’ after 3 months, and Save As You Earn’ after 1 year.
• Tesco Car Purchase Scheme (provided by Alphabet).
• Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
• Deals and Discounts through many other external businesses

Tesco Store: Derwent

Shift Pattern:

Monday 14.30 - 23.30, Tuesday 5.30 - 14.30, Thursday 5.30 - 14.30, Saturday 14.30 - 23.30, Sunday 14.30 - 23.30

Note:

• If you are applying for a vacancy on a flexible contract, this operates on the principle of you informing us upon interview your availability to work within an agreed window’. This will form part of your contract and your hours can be adjusted each week to meet the changing needs of the business.
• We pay an additional premium for working through the night and in some stores we pay a premium for the location a store is in. We’re making some changes to these premiums in July; should you be invited to interview we’ll let you know what these changes are and how they will affect the rate of pay for this vacancy.

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride and encourage your colleagues to do the same.
• Understand store and department performance and identify areas of improvement and implement plans to improve.
• Actively coaches colleagues to give excellent service and tackles any issue with service immediately.
• Supports delivery of department and legal training and continues to coach colleagues on a day to day basis.
• Ensure colleagues have the information to do their job and delivers weekly communication.
• Co-ordinate department schedules and ensure they are accurate to achieve daily/weekly activities.
• Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments

• You are able to role model giving great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
• You are able to prioritise to ensure anything you do is right for our customers.
• Able to build positive relationship’s to create a good team spirit.
• Adaptable and resilient to meet the ever changing demands of our business and be able to coach and support colleagues to do the same.
• Be able to provide clear communication to colleagues and customers.
• You are reliable, a good timekeeper and must be smart and tidy at all times to set an example to your colleagues.
• Not afraid to share ideas with your Manager.

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers