Shift Leader

• An annual bonus scheme where you could achieve up to 3.5% of eligible 2016/17 earnings.
• Earn one and a half times your hourly rate when working Sundays and an additional 2.21 for every hour worked between midnight and 6am.
• Colleague Discount Card (including a 2nd card for a family member) after 6 months service with 10% off most purchases at Tesco.
• The Tesco Retirement Savings Plan save between 4% and 7.5%, and Tesco will match your contribution.
• Life Assurance - 5 x contractual pay
• Share Schemes Join Buy As You Earn’ after 3 months, and Save As You Earn’ after 1 year.
• Tesco Car Purchase Scheme (provided by Alphabet).
• Deals & Discounts through Tesco including Tesco Mobile & Tesco Bank
• Deals and Discounts through many other external businesses

Tesco: Battersea

Shift Pattern:

Sunday 8.00 - 17.00, Tuesday 14.00 - 23.00, Wednesday 14.00 - 23.00, Friday 14.00 - 23.00, Saturday 10.00 - 18.00

I run duty shifts to deliver a clean and full store that exceed customer expectations and provide an excellent service. I use leadership skills and co-ordinate colleagues to ensure that all daily routines are completed.

Always put the customer first and consider them in everything you do.

Leads duty activities, making sure all decisions are right for customers and colleagues.

Following company health and safety routines and ensuring colleagues in store do the same.

Being knowledgeable of store KPI’s and delivering the practical actions required to achieve these.

Passing requests for holidays and days off to my manager to ensure the store rota is accurate and provides the right cover throughout the week.

Actively coaches colleagues to give excellent service and tackles any issue with service immediately.

Supports delivery of department and legal training and continues to coach colleagues on a day to day basis.

Delivering all relevant Store Change Plan updates to the team, ensuring individuals understand the value they bring to achieving improvements.

Have ownership for store activities, making sure all decisions are right for customers and colleagues

Delivering store routines right first time so there is the best availability for customer to be able to buy what they want and not queue at the checkouts

You are able to role model giving great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.

You are able to prioritise to ensure anything you do is right for our customers.

Able to build positive relationship’s to create a good team spirit.

Adaptable and resilient to meet the ever changing demands of our business and be able to coach and support colleagues to do the same.

Delivering communication to the team, ensuring they are kept well informed.

You are reliable, a good timekeeper and must be smart and tidy at all times to set an example to your colleagues.

Developing my own Operational and Behavioural Skills.

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers