Retail Customer Service Assistant

Our customer’s expect great service and a warm welcome, whether they’re placing a bet or have just come in for a chat and a coffee. As a Customer Service Assistant you'll make them feel at home in one of our 2,400 shops on the high street is about providing a friendly face, as well as being passionate about our great range of betting products.

It’s a really fun, vibrant environment and there’s lots of variety. You’ll work hard, sharing your knowledge with customers and keeping the shop clean, tidy and inviting. You’ll need to work well in a team or on your own, and be happy taking on additional responsibilities such as opening and closing the shop.

We love our customers, and we’re growing at a pace so you’ll need to be flexible, adaptable and keen to provide the best service possible to everyone who comes through the shop door.

And if you want to go places, there’s plenty of opportunity to develop with our amazing comprehensive, “best in the industry” training. The benefits are great too, we even give you an extra day off for your birthday! So even though right now were recruiting for Customer Service Assistants we definitely have opportunities for you to progress into Retail Manager roles.

So, if you’re over 18, already have a passion for customer service, think you could love our customers as much as we do AND you’re looking for a great career with one of the biggest names in the game, Apply Now!