You like going further, we'll take the journey with you

We are currently recruiting for Part time evening customer service advisors to work 17 hours per week, these hours will be 3 evening per week between Monday and Friday 5.45pm to 9pm and 7.25 hours of a weekend, Saturday or Sunday, for the weekend day of work you will need to be flexible to work between 8am to 9pm.

The starting date we have for these positions are: 31st October.

The training will be over a 5 weeks period, the training will be for 20 hours per week, which will be 4 evening per week between Monday to Friday 5.45pm to 9pm and 7 hours of a Saturday, normally 9-5pm.

As the training is a key part of your learning into the new role it is imperative that you can attend training for this 7 week period with no holidays for the start dates above

If you are interested and if successful able to start on the dates above with the ability to attend the training for the full 5 week period without any holidays booked we look forward to hearing from you, please see job details below

As a Customer Service Advisor you'll be the first point of telephone contact for our customers, and that will involve a lot more than just answering questions. In return, you can expect a first-class training programme, and a clearly defined career development path, through our advisor progression scheme. If you're willing to work hard, we're ready to help you progress.

At Santander we're aiming to make everything simpler. We want to make it easier for our customers to do business with us so there will be no more banking jargon and much more straightforward customer-friendly advice. So there's never been a better time to join us at Bootle.

As a Customer Service Advisor your skills and qualifications will include:

• Excellent listening and communication skills
• A high level of motivation
• Previous experience in a customer service role
• A flexible approach
• Strong team working skills
• As you'll be working in a regulated environment, a high level of numeracy and computer literacy are also essential.

Rewarding you:

Starting salary is £7450 (17hours)

Other Santander benefits include:

• Pension
• 25 days Holiday (pro rota) plus bank holidays
• Product discounts
• Retail and High Street discounts
• Shift allowance for late working after 9pm

We weren't voted one of the Sunday Times '25 Best Big Companies to Work For' for nothing - we've got a reward package that's simple, personal and fair. In addition to your pay and bonus, we offer you a benefits package that's flexible and allows you to be in control, as well as all the policies, tools and guidance to support you.

We welcome applications from all sections of the community. Our Women in Business network provides women with valuable development tools. We're creating a better balance of women in management positions, and empowering everyone to fulfil their true career potential.

Working hours:

We are recruiting part-time roles working 17 hours per week. 

You will be working on a rotational shift between 5.45pm to 9 pm across Monday to Friday, 3 evening per week plus 7.25 hours of a Saturday or Sunday. between 9-8pm

Why Santander?

With over 150 years of experience, we've built a strong, international presence, with more branches worldwide than any other bank. Dedicated to making things simple, personal and fair for our customers our aim is to become the best bank in the UK, and we know we can't make it happen without our people. That's why we promote an environment where everyone counts. With us, you'll be encouraged to develop both professionally and personally, and by listening to your unique perspective, and turning your ideas into action, we'll grow along with you.

We are committed to helping you achieve a reasonable balance between your home and working life. To support you in meeting your commitments outside of work, we support you to make a difference in your local community with volunteering and fundraising schemes.