Outbound Team Leader

An exciting opportunity has arisen for a motivated Outbound Team Leader to join our Head Office in Bracknell. This is the ideal role for an enthusiastic and experienced telesales individual with excellent communication skills to join our team.

As an Outbound Team Leader, you will need to:

• Make outbound calls from Chancellors Group customers and clients

• Generate and book appointments and referrals for Chancellors Group offices

• Be responsible for personnel issues, including seating, sickness and approving holiday

• Lead the team by being a top performing call team member in terms of personal results

• Run the morning/welcome briefing

• Distribute call lists to individual team members for their allotted hours of work

• Drive outbound performance levels

• Run and take part in competitions and incentives within the call centre to drive performance

The ideal candidate will:

• Have previous telesales team leader experience

• Will demonstrate the ability to hit and exceed targets

• Have excellent communication skills over the telephone

• Have a pro-active and can do approach

• Will be well spoken and articulate

• Will be highly motivated to succeed

• Previous staff management experience

In return, you can expect to receive:

• Uncapped commission opportunities

• Exciting career development opportunities

• Quarterly award trips