OPERATIONS MANAGER

For 160 years, Louis Vuitton has promised clients that they will share in a unique experience each time they enter one of our stores. This experience can only be created by having exceptional teams working in our stores both in client facing and back of office functions. With this in mind, we are currently recruiting for an exceptional Operations Manager to help drive our hugely successful concessions in the iconic Selfridges store.

The role will include managing all aspects of product flow, after sales, lost prevention, administration, health & safety & rota management. Additionally you will lead, manage and develop the Stock Team and Store Administrators, partner with the wider management team to optimise operations across and between all concessions while continuing to deliver a positive impact on sales, customer service & stock management.

PROFILE

The successful candidate will have previously held a management position as a Store or Operations Manager in a fast paced, retail (preferably luxury) environment. It is essential that you have an expert knowledge of stock and operations in a high volume, dynamic environment. With extensive people management and development skills, you will be required to act as a senior management support to the Store Manager and therefore be experienced in providing innovative solutions to complex business challenges. Additionally you will have excellent organisation and administration skills, in addition to advanced excel & computer skills.