On Call Customer Service Assistant
- Derbyshire
- 14,000-15,999 per annum
- March 25, 2019
- Part Time
Call Customer Service Assistant (LBG/0916/579500)
- Brand:
- Lloyds Bank
- Location:
- Nottinghamshire and Derbyshire - Branches across Nottingham and Derby
- Salary:
- £15,156 - £16,840
- Job pattern:
- Part-time
- Closing date:
- 07 October 2016
Job details
‘All we ask is that you work 1 day a month and you then have the opportunity to work up to 20 hours a month to suit your circumstances. Could this be the role for you?
When people pay a visit to their local branch, we want them to leave with just one impression: that we put customers first. You’ll be delivering great service to our customers by meeting their needs at the counter. That might mean simply answering a question or processing a transaction, but you’re also there to find out how we can do more
We’ll provide great training, helping you develop an in-depth knowledge of our Business and processes, and give you the opportunity to use your communication and people skills to deliver the high standards of service our customers expect. You will have some previous experience of a similar customer service role where you have helped and advised customers and be available to work around a cluster of branches across the region. Ideally you will have worked before in Finance or Banking and are willing to work on Saturdays.
If you enjoy building great relationships with customers and can help make your branch one of the best, this could be just the start of your career with us’.
Please note that the salary is pro rata.
Our vision of being the best bank for customers is dependent on every colleague committing to and demonstrating our core value of "putting customers first". In joining us you'll have a role that matters and will contribute towards the Group achieving our vision through your day-today actions being performed in line with our Codes of Responsibility and Group Policies. By individually and collectively committing to our Group values and codes, we will be able to make a difference together and help Britain prosper.
We're also committed to employing a diverse and inclusive workforce, reflective of the customers and communities we serve – where all our colleagues can be themselves and succeed on merit.
We're proud to have received the following industry recognition: 'Stonewall Top Private Sector Employer', 'Top10 Employer for Working Families', 'The Times Top 50 Employer for Women' and both 'Gold Standard' and "Best Workplace Adjustments Process" from the Business Disability Forum – each demonstrating our commitment to the principles of agile working and inclusion for all.
So if this sounds like a culture that you'd like to be a part of then be assured that we'll welcome your application.
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