Nightshift Limitations Teammate
PayPal
- County Louth
- 16,000-17,999 per annum
- March 20, 2019
- Permanent
About the Job:
Primary Job Responsibilities:The Role/ Core Duties You have a gift for connecting with people. You don’t give up until you find the answer? We have the answer; apply for a role in PayPal’s Customer Support Centre in Dundalk. We’re changing how people pay and get paid all over the world. At PayPal, you can expect to use all your experience for good as you lend a helping hand to our 100+ million members. Right now, we’re looking for customer service professionals with fluency in English. The successful candidates will be responsible for assisting our customers and resolving their queries. A Nightshift Limitations Teammate within Customer Solutions in PayPal exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment. We work hard, but we reward that hard work, we offer competitive salary and outstanding benefits package, an amazing work environment, and talented people to learn from. We want to ensure that every customer is able to reach us at a time that suits them; therefore we are hiring to support our Nightshift team. Shifts will be scheduled between the hours of 12pm to 5am across the 7 days
Job Requirements:
- A minimum of 12 months customer service
- Strong communication skills – Verbal and Written
- Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
- Ability to work independently while making sound business decisions on case information
- Well-developed sense of urgency and follow through
- Ability to multitask multiple systems, screens, and tasks during customer contacts
- Knowledge, skills, abilities, experience, and education required to perform job
- Fluent English is required for this role
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