Inbound Customer Service Advisor

Our client one of the largest market leading, award winning, insurance companies has an opportunity to join them as a Customer Service Advisor, inbound only.  This is an exciting opportunity to either start or progress your career with a nationally recognised brand and a great organisation that promotes training, support and vitally career progression.

Working in a vibrant, busy, team orientated environment you will have the opportunity to represent their market leading products to a wide variety of customers, with no outbound cold calling.  All of your customers are coming to you and are seeking information and assistance.  This is a part scripted role as there is a strong belief in getting to know your customer and allowing you to use your personality to engage with the client base.

Although no direct experience for this role is necessary as extensive in-house training and support is given a passion for delivering excellent customer service is vital to being successful in this position.

We are looking for:

• Excellent communication skills at all levels
• Eye for detail and sharp thinking
• Friendly and articulate telephone manner
• Available and open to shift working
• Customer service focus
• Good PC skills
• Team player with a can-do attitude

This role offers the right candidate excellent initial as well as ongoing training and development within a growth organisation.  For an initial confidential conversation and further details about this role please contact us by applying online.