E-COMMERCE PROJECT MANAGER

DESCRIPTION

E-Commerce Project Manager

The Role:

The eCommerce Project manager will manage initiatives and projects to help deliver the eCommerce and Multichannel roadmap.  The role is a project management role that will help deliver the roadmap.

Main Details & Responsibilities:

• Define, scope and deliver projects and initiatives, which can be of dual nature: strategy and planning and project management
• Estimate benefits, quantified using reasonable assumptions and acceptable analysis
• Lead and manage the execution of strategic initiatives and handing over as business as usual post implementation and monitoring
• Develop end-to-end detailed activity maps, timelines and allocation of responsibilities
• Determine resource requirements and coordinate the process of sourcing those resources
• Define KPIs to measure the success of projects and guarantee continuous improvement
• Monitor success of implemented projects on an on-going basis identifying opportunities for continuous improvement
• Generate commercial insights, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership.
• Identifies all concerned parties from within Dixons; involving and engaging them throughout the life of the project
• Creates Workable and easily understood implementation plans
• Able to “land” projects in the business (e.g. stores / commercial)
• Map processes, identify key performance indicators and critical points
• Business valuation by discounted cash flow and other techniques
• Identify key deliverables and structure key activities into work assignments.
• Plan timing and work, monitor progress and ensure compliance to process by teams outside their direct supervision (including definition and tracking of key performance indicators).
• Motivate team members; keep good balance between delegation and control.
• Logical structure in covering subjects and making recommendations
• Collaborative, understanding, empathetic
• Team player: reaches out/encourages people to give their best

Skills and Knowledge

Essential                                                                             

• Advanced analytical skills
• Business cases and financial analysis techniques
• Advanced Excel
• Process mapping
• Facilitation of projects and meetings
• Strong influencing skills

Desirable

• Experience in consumer oriented industries is an advantage
• Retail experience
• Lean Six sigma process skills
• Strategy consulting experience   

Dixons Carphone is Europe’s number one electrical and telecommunications retailer and services company, with more than 40,000 colleagues across nine countries, including the UK and Ireland. Every day, we use our people’s expertise to reach out and help new customers. What’s more - we’re exploring extraordinary new markets, from wellness to security, so that in an ever more connected and constantly changing world, we can offer our customers the most comprehensive service.