At B&Q, we want every store visit to be the start of something big for our customers. We want them to leave with the materials, know-how, confidence and inspiration to bring their boldest ideas to life. For this to happen, we need teams who are motivated and ready to provide the best customer service around. Joining us as a Deputy Manager you'll make sure yours is.
Essex & South East London areas
39 hours per week on a rota basis
Full driving licence preferable
Leading our Front End, Warehouse and Replenishment areas and deputising for the Store Manager in their absence, you won't just help maximise store profitability - you'll develop talent and make sure that our customer service is of the highest quality across the store. As a Deputy Manager we'll look to you to always maintain high retail standards and allocate resources as effectively as possible. On top of that you'll be a customer 'champion', working on the shop floor alongside your team to increase sales and building lasting relationships with our trade and retail customers.
It's a high-pressure role, so we're looking for a Deputy Manager with previous experience of managing a team and successfully achieving targets and KPIs in a customer-facing environment. With a genuine passion for people and a commitment to our shared values of 'Customer', 'Family' and 'Can do', you'll be proactive, open-minded, and a natural leader - confident to take action and considered risks while empowering those around you. It's important that you're flexible about when you can work too, as you'll be covering store opening hours on a rota basis, including evenings, weekends and bank holidays. A valid driving licence is preferred. To really excel as a Deputy Manager, you'll also need high levels of energy and drive.
We're big on encouraging and supporting promotion from within. All across B&Q, you'll find initiatives designed to give colleagues the opportunity to develop quicker, grow in their role, and take their careers in new directions. So make your mark, show us what you can do, and build a career to be proud of.
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