The role:
You like going further,
We'll take the journey with you.
As a Customer Service Advisor you'll be the first point of telephone contact for our customers, and that will involve a lot more than just answering questions. What we're really looking for in you is a genuine passion for making banking simple, personal and fair for our customers, and the confidence to take ownership and solve problems. In return, you can expect a first-class training programme, and a clearly defined career development path, through our advisor progression scheme. If you're willing to work hard, we're ready to help you progress.
At Santander we're aiming to make everything simpler. We want to make it easier for our customers to do business with us so there will be no more banking jargon and much more straightforward customer-friendly advice. So there's never been a better time to join us at our bright, modern building in Sheffield.
As a Customer Service Advisor, your key skills and competencies will include:
Rewarding you:
Starting salary is £15,330 + OTE £1,200 bonus
Other Santander benefits include:
We weren't voted one of the Sunday Times '25 Best Big Companies to Work For' for nothing - we've got a reward package that's simple, personal and fair. In addition to your pay and bonus, we offer you a benefits package that's flexible and allows you to be in control, as well as all the policies, tools and guidance to support you.
We welcome applications from all sections of the community. Our Women in Business network provides women with valuable development tools. We're creating a better balance of women in management positions, and empowering everyone to fulfil their true career potential.
Working hours:
We're recruiting full-time roles at 35 hours per week. That means you'll work five seven-hour rotational shifts, between 7.00 am and 11.00 pm, Monday to Sunday.
Location:
You'll be working in our modern offices right next to Meadowhall with easy commuter links via tram, train or bus and onsite parking. We have a new onsite restaurant and coffee shop with Meadowhall Retail Park and the Centretainment nearby, there's something for everyone.
Why Santander?
With over 150 years of experience, we've built a strong, international presence, with more branches worldwide than any other bank. Dedicated to making things simple, personal and fair for our customers our aim is to become the best bank in the UK, and we know we can't make it happen without our people. That's why we promote an environment where everyone counts. With us, you'll be encouraged to develop both professionally and personally, and by listening to your unique perspective, and turning your ideas into action, we'll grow along with you.
We are committed to helping you achieve a reasonable balance between your home and working life. To support you in meeting your commitments outside of work, we support you to make a difference in your local community with volunteering and fundraising schemes.