CUSTOMER ADVISER (LBG/0916/578647)
- Brand:
- Halifax
- Location:
- Launceston - Launceston
- Salary:
- £15,156 - £16,840
- Job pattern:
- Full-time
- Closing date:
- 07 October 2016
Job details
When it comes to helping Britain prosper, helping our customers is where it all begins. That’s where you come in.
But with the Halifax, it’s about more than giving great service to our customers. We’re all about allowing you to be yourself, valuing you as a member of the team and recognising you for the contribution you make.
Your enthusiastic attitude means that you will enjoy working in our vibrant branches. Whether you’re greeting customers in the banking hall, serving them at the counter, helping with enquiries or showing them how to use our digital services, you’ll make the most of your talent and potential.
To join the Halifax team you will need to be enthusiastic and down to earth with a record of delivering great service. You will also need to show a can-do attitude, and be there for customers when they need us by working across a cluster of branches within a local area.
Our customers don’t stop at the weekends and nor do we. To make sure we are there for our customers, we also need you to be able to work Saturdays.
In return, we are totally committed to investing in our colleagues and making them feel valued.
Right from the start, we’ll give you excellent training and all the support you need so you don’t need previous experience of finance or banking. You could also get the opportunity to gain an industry qualification by working towards an Intermediate Apprenticeship in Providing Financial Services.
Plus, of course, we will make sure you’re well rewarded by offering you a highly competitive salary and performance-related bonus opportunities.
However there is even more. We recognise that we’re all different, and give you the flexibility to choose from a wide range of other benefits including additional cash, retail discount vouchers, the opportunity to buy or sell annual leave, enabling you to build your own reward package around what suits you. To understand how we can meet your needs through our ‘total reward’ package, take a look at our careers site: http://www.halifax-careers.com/view/194/pay-benefits.html
So, if this sounds right for you, you can look forward to having a role that matters, working in an environment that provides continuous learning and development, excellent benefits and a career that’s full of opportunity.
Please note if we receive a large volume of applications the advertising may close earlier.
Our vision of being the best bank for customers is dependent on every colleague committing to and demonstrating our core value of "putting customers first". In joining us you'll have a role that matters and will contribute towards the Group achieving our vision through your day-today actions being performed in line with our Codes of Responsibility and Group Policies. By individually and collectively committing to our Group values and codes, we will be able to make a difference together and help Britain prosper.
We're also committed to employing a diverse and inclusive workforce, reflective of the customers and communities we serve – where all our colleagues can be themselves and succeed on merit.
We're proud to have received the following industry recognition: 'Stonewall Top Private Sector Employer', 'Top10 Employer for Working Families', 'The Times Top 50 Employer for Women' and both 'Gold Standard' and "Best Workplace Adjustments Process" from the Business Disability Forum – each demonstrating our commitment to the principles of agile working and inclusion for all.
So if this sounds like a culture that you'd like to be a part of then be assured that we'll welcome your application.
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